Refund Policy
We offer a 30-day refund policy, allowing you to request a refund within 30 days of receiving your service.
How to Request a Refund
To initiate a refund, please contact us at info@catchontvs.com.
Solvable Issues
Please be aware that if the issues you encounter can be resolved with our technical support, we reserve the right to deny your refund request upon providing a resolution.
Processing Refunds
Once we receive your refund request, we will notify you of its status. If approved, the refund will be processed to your original payment method within 3-5 business days. Please note that your payment provider may take additional time to process and post the refund.
If more than 7 business days have passed since your refund was approved and you have not received it, please contact us at info@catchontvs.com.
