Refund Policy

Thank you for shopping with us. If you are not satisfied with your purchase, we are here to help.

Refund Eligibility

• You have 30 days from the date of purchase to request a refund.
• The item must be unused, in the same condition that you received it, and in its original packaging.
• Proof of purchase is required for all refund requests.

Non-Refundable Items

• Gift cards
• Downloadable software products
• Personalized or custom-made items

How to Request a Refund

1. Contact our customer support team at info@catchontvs.com.
2. Provide your order details and reason for the refund request.
3. If applicable, return the item to the specified address.

Processing Time

• Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
• If approved, the refund will be processed within 30 days to your original payment method.

If you have any questions, feel free to contact us at 

, please contact us at info@catchontvs.com.